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Terms of Service

Last updated May 27, 2026

These terms govern your use of planpokr.app (the “Service”), a realtime planning poker tool operated by the operator of planpokr.app. By creating or joining a room, you agree to them. If you don't, please don't use the Service.

1. The Service

planpokr.app lets distributed teams run realtime estimation sessions. We provide the rooms, the deck, the realtime broadcast, and the per-round history. We don't provide the people, the stories, or the votes. Those are yours.

2. Accounts and payment

Using the Service requires an account. Once you've signed up and joined a team, you and your fellow team members can create and join that team's estimation rooms.

Your account also lets you manage an organisation, persist room ownership, invite teammates, and configure team settings. Account sign-in is via OAuth (Google, GitHub, Microsoft) or email magic link. We do not store passwords. You agree to provide accurate registration information and to keep your sign-in factor secure.

Paid subscriptions and payments are processed by Paddle.com Inc. as our Merchant of Record. Invoices are issued by Paddle on our behalf. Paddle handles applicable sales tax, VAT, and currency conversion.

Refunds are governed by our Refund Policy, which includes a 7-day no-questions full refund and EU Distance Selling Directive coverage.

3. Organisations and team data

When you create an organisation in planpokr, the organisation owner is the data controller for personal data about that organisation's members (display names, email addresses, role assignments, team memberships, audit-log entries attributed to that org). the operator of planpokr.app acts as a data processor for that data under Article 28 GDPR. We process it on the org owner's instructions and solely to operate the Service.

As an organisation owner you confirm that:

  • you have a lawful basis to invite the people you invite to the organisation and to process their personal data within it;
  • you will respond to data-subject rights requests from your members where the Service's in-product controls don't already cover the request, and you will not weaponise the Service to do things to your members that the law forbids;
  • you understand that org members can see one another's display names, avatars, role assignments, and team rosters within the same organisation. Don't invite someone whose visibility you cannot justify.

When you accept an invitation to join an organisation, you are agreeing to that organisation's admins and owners processing your account-level data (email, display name, avatar) in order to operate the organisation. You can leave the organisation at any time from your account settings.

4. Acceptable use

You agree not to:

  • use the Service to harass, defame, or harm anyone, or to share unlawful content;
  • put personal data, secrets, credentials, or other sensitive information into room titles, story titles, or vote labels. They are visible to every participant of the room;
  • attempt to break, overload, scrape, or reverse-engineer the Service, including the realtime layer;
  • circumvent rate limits, abuse the invite mechanism, or use automated tooling to create rooms at scale without prior written agreement;
  • impersonate another organisation, mislead other participants about your role, or claim the Service is provided by anyone other than its operator.

5. Your content

Room titles, story titles, votes, and final estimates remain your intellectual property. By submitting them to the Service you grant us a non-exclusive, worldwide, royalty-free licence to host, store, display, and transmit them solelyfor the purpose of operating the Service for you and your participants. We don't sell, syndicate, or train models on your content.

6. Our intellectual property

The Service, including its source code, design, marks, and the name “planpokr,” remains the property of the operator of planpokr.app and its licensors. These terms grant you a personal, revocable, non-transferable licence to use the Service.

7. Availability and changes

We aim for high availability but provide the Service on a best-effort, “as is” basis. We may add, remove, or change features, and we may take the Service offline temporarily for maintenance or permanently with reasonable notice on this page.

8. No warranty

To the maximum extent permitted by law, the Service is provided without warranty of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of liability

To the maximum extent permitted by law, neither the operator of planpokr.app nor its suppliers will be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of the Service.

Nothing in these terms excludes liability that cannot be excluded under applicable consumer protection law.

10. Suspension and termination

We may suspend or terminate access to the Service for any user breaching these terms, abusing the realtime infrastructure, or causing harm to other participants. You may stop using the Service at any time:

  • Account holders can delete their account from account settings or by emailing privacy@planpokr.app.
  • Organisation owners can delete an organisation from organisation settings. Deletion enters a 30-day grace period during which the organisation can be restored by emailing us. After 30 days the organisation, its teams, rooms, members, and invitations are hard-deleted. Audit log entries naming individual members are redacted to tombstones; aggregated platform-level events are retained per the Privacy Policy.

11. Privacy

Our handling of personal data is described in our Privacy Policy. Browser-storage details are in the Cookie & Storage Policy. Both are part of these terms.

12. Governing law

These terms are governed by the laws applicable to the place of establishment of the Service operator. The service operator is currently an independent maintainer based in Ukraine; this notice will be updated when a registered legal entity is established. Disputes are first to be addressed by writing to privacy@planpokr.app; if unresolved, by the courts competent for the operator's seat.

13. Changes to these terms

We may update these terms from time to time. The “last updated” date at the top reflects the latest version. Material changes will be highlighted at the top of this page for at least thirty days. Continued use of the Service after a change means you accept the updated terms.

14. Contact

Questions about these terms? privacy@planpokr.app.